The mobile network of Idea Cellular was on Friday crippled in the National Capital Region
(NCR), causing inconvenience to its customers, a company executive said.
"The network faced some technical problems in Noida, services were been
badly affected in Delhi and NCR areas, and our team is on work to rectify
the problem. It will take some more hours to resolve the fault," Idea's friend
desk executive Gurvir Singh told IANS.
badly affected in Delhi and NCR areas, and our team is on work to rectify
the problem. It will take some more hours to resolve the fault," Idea's friend
desk executive Gurvir Singh told IANS.
The network failed around 10.30am IST.
Despite several attempts, company officials were unavailable for
any further details.
any further details.
When customers tried to make a call earlier in the day, a "Mobile network
not available"message appeared on their screens.
not available"message appeared on their screens.
"I thought it was some problem with my mobile set and I came to know about
the network failure after I went to one of the idea customer care centre,"
said Ravinder Yadav, an executive with a private firm.
the network failure after I went to one of the idea customer care centre,"
said Ravinder Yadav, an executive with a private firm.
Confused subscribers queued up in front of several customer care centres,
failing to understand whether their handsets have developed any problem
or the service provider has withdrawn their connections without intimating them.
failing to understand whether their handsets have developed any problem
or the service provider has withdrawn their connections without intimating them.
Late in the evening, a communication officials said: "There is no update on
this matter."
this matter."
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